Everything you do on 88nd — opening an account, moving funds through bKash, Nagad or Rocket, and browsing our lobby — sits inside a defined legal framework. Access to our platform and its content depends entirely on your local law and the eligible regions we serve.
Jurisdiction-dependent access
Account policy applies site-wide
bKash, Nagad, Rocket within scope
User rights clearly stated
POLICY POSTURE
How Our Legal Policy Works at 88nd
Our legal terms set out the conditions under which you may access the 88nd platform, create and hold an account, and carry out transactions. Nothing in these terms overrides applicable local law. Where your jurisdiction restricts or prohibits online gaming services, those local rules take precedence — we do not override them, and we do not extend access beyond the eligible regions we are able to serve. When you register an account, you confirm that you are accessing the platform from a region where doing so is permitted under your local law. That confirmation is yours to make honestly. We keep a record of account activity, including transaction entries tied to your chosen payment method — bKash, Nagad or Rocket — and those records are held as part of our standard account management practice. These terms also cover how we handle disputes that arise from account decisions, transaction corrections and site-content questions. If a section of this policy conflicts with a local regulation, the local regulation applies. We update these terms when our operating conditions change, and the version shown on this page is always the version currently in effect.
bKash
Transactions processed through bKash fall within the scope of our account payment policy.
Nagad
Nagad wallet activity appears in your account transaction record under standard policy terms.
Rocket
Rocket transfers are subject to the same account-level terms as all other configured payment methods.
INSIDE AND OUTSIDE SCOPE
What This Policy Covers and What It Does Not
Our policy applies across four distinct areas of the platform. Understanding where the boundary sits helps you know which questions to raise with us directly and which are governed by third-party terms outside our control.
Account Access
Registration, login, identity verification and account suspension all fall within our policy. Eligibility depends on your local law and the regions we currently serve — we cannot extend access beyond those limits.
Transactions
Deposits and withdrawals processed through bKash, Nagad or Rocket are governed by our account transaction terms. Disputes about transaction entries should be raised through our support route, not with the payment provider directly.
Site Content
Game lobbies, promotional notices and published policy pages are content we control. We update them when our operating conditions change. Content accuracy questions belong with our support team.
Third-Party Services
Game studios — Spadegaming, PG Soft, Habanero and others in our lobby — operate under their own terms for game mechanics and results. We carry their titles but their individual game terms sit outside our policy scope.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You hold a set of practical rights in relation to your 88nd account and the data connected to it. These are not abstract entitlements — each one maps to a step you can take right now through your account or our support channel. Your transaction history, including every bKash, Nagad or Rocket entry, is visible in the account wallet section. If a record looks wrong, the correction path starts with our support team, not with the payment provider. Account profile details — name, contact and verification information — can be reviewed inside your account settings. If anything needs updating, raise it through support and we will walk through the verification steps with you. Where you have a policy question that the published terms do not clearly answer, you have the right to ask us directly and receive a response through the same channel.
Review Your Records
Open the wallet section of your account to see a full transaction log — every deposit and withdrawal entry, including the payment method used, is listed there.
Correct Account Details
If your profile information is out of date or incorrect, contact our support team with the details that need changing. We follow a verification step before updating sensitive fields.
Raise a Policy Question
Any part of these terms that is unclear can be put to our support team directly. We aim to respond through the channel you use to reach us.
Request Account Closure
If you want to close your account, contact support and state that request clearly. We will confirm the steps, including any pending transaction checks, before processing.
POLICY CONTACT PATHS
Reach Us with a Legal or Policy Question
For any question tied to these legal terms — account eligibility, transaction disputes, data held on your account or a policy clarification — use the contact routes published on this site. We do not publish response time commitments we cannot verify, but every query submitted through these paths reaches our team.
Live Chat
The live chat widget on this site is the fastest route for policy and account questions. Open it from any page and describe your question — our team handles policy queries through the same channel as account support.
Email Support
For written records of a policy or dispute query, use the email address published in the site footer. Email is the right route when you need a documented response you can keep.
Account Help Centre
The help section inside your signed-in account contains published answers to common policy questions. Check there first — it covers account access, transaction records and third-party scope in plain language.
HOW WE HANDLE POLICY
Data, Cookies, Security and How to Request Changes
We handle account and transaction data as part of running the platform. Here is how each area works and where you go when you need something changed.
Data We Hold
We retain account registration details, transaction records and session logs as part of standard platform operation. We do not sell account data to third parties. Retention periods follow the requirements of the regions we operate in, and you can ask what we hold on your account through our support channel.
Cookies and Tracking
We use cookies to keep your session active and to understand how the lobby and account pages are used. Cookie preferences can be adjusted through your browser settings. Disabling cookies may affect account login behaviour and page functionality.
Account Security
Access to your account is protected by your login credentials. We do not store payment PINs or wallet passwords — those stay with your bKash, Nagad or Rocket provider. If you suspect unauthorised access, contact support immediately and we will review recent session activity with you.
Requesting Changes
To request a correction to data we hold, to withdraw a consent or to ask about account closure, contact support with your account details. We follow a verification step before acting on any change request that affects account access or stored records.
POLICY QUESTIONS ANSWERED
Frequently Asked Legal and Policy Questions
These are the policy questions we hear most often. If yours is not here, send it through live chat or email.
Does my location affect whether I can use 88nd?
Yes. Access to the platform depends on your local law and the eligible regions we serve. If online gaming is restricted or prohibited where you are, those local rules apply. We do not extend access beyond the regions we can lawfully serve, and eligibility is your responsibility to confirm.
Where can I see the transaction records tied to my bKash or Nagad account?
Every deposit and withdrawal — including entries processed through bKash, Nagad or Rocket — is listed in the wallet section of your signed-in account. Open the account page, go to transaction history, and the full log is there. If an entry looks incorrect, raise it with support.
Can I correct the personal details held on my account?
Yes. Contact our support team through live chat or email and state clearly what needs updating. We carry out a verification step before changing sensitive fields like your contact details or identity records. Minor corrections are handled through the same route.
Who governs the results and mechanics of games in the lobby?
Game results are governed by the individual studio that produced the title — Spadegaming, PG Soft, Habanero and others in our lobby each operate under their own terms for game mechanics. We carry their titles but their game-level terms sit outside our policy scope.
How do I raise a dispute about a transaction?
Bring transaction disputes to our support team first, not to the payment provider. Open live chat or send an email with your account details and the transaction entry in question. We review the account-level record and advise on the next step from there.
What happens to my account data if I close my account?
We retain transaction and registration data for as long as required by the applicable regional rules, even after account closure. You can ask what data we hold and how long it is kept by contacting support. Closure requests are processed only after any pending transaction checks are complete.