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These Terms & Conditions set out how your 88nd account works — what we commit to, what you agree to, and how disputes are handled. Access to the platform depends on your local law and eligible regions; read these terms before opening or continuing to use your account.
By accessing any part of the 88nd platform — the casino lobby, sportsbook, live tables or your account wallet — you agree to these Terms & Conditions in full. They apply to every session, every transaction, and every support interaction you have with us. Where your use involves a payment rail such as bKash, Nagad or Rocket, the transaction is also subject to the terms of that payment provider; our policy covers the account side of the record, not the third-party processing side. We may update these terms when required, and the version published on this page is always the one in effect. We will not apply material changes retroactively, but we will not notify you individually of every update — it is your responsibility to check this page periodically. If you continue using your account after a revision is posted, that counts as acceptance of the revised terms. Access to 88nd is governed by applicable law in your jurisdiction; if local law in your region restricts or prohibits access, these terms do not override that. Eligibility is your responsibility to confirm.
Deposits and withdrawals processed via bKash follow the account limits and verification steps shown in your wallet panel. The payment record on the bKash side is owned by bKash; your 88nd account ledger is the record we maintain.
Nagad payments linked to your account are subject to both Nagad's own service terms and the transaction rules in your 88nd wallet. Check your account history to reconcile any pending Nagad transfer before raising a query.
When you use Rocket as your withdrawal method, the funds leave our system to Rocket's network. Any delay after that point sits with Rocket's processing, not with your 88nd account balance.
Your account wallet operates in the currency shown at registration. Currency and limit information is visible in your account settings panel; we do not guarantee any exchange rate or conversion outcome for cross-currency transfers.
Not every part of your experience with 88nd falls under the same section of these terms. Account access, in-platform transactions, site content and any third-party services you connect to each sit in a different part of the policy. Understanding which section applies to your situation helps you raise a query to the right place without delay. The table below maps the four main areas so you know exactly where to look.
Covers registration, login, identity verification and account suspension. If access to your account is restricted or closed, the account access section of these terms sets out the process we follow and the steps available to you.
Covers deposits, withdrawals and wallet adjustments made through bKash, Nagad, Rocket or any other configured payment method. Transaction disputes must reference the account ledger record visible in your wallet history.
Covers the casino lobby, game catalogue, sportsbook markets and promotional notices published on the platform. Content is subject to change; availability of specific games or markets depends on region and applicable law.
Covers payment providers, game studios and any external service linked from the platform. We are not liable for third-party terms; your agreement with bKash, Nagad or Rocket is separate from your agreement with 88nd.
These terms are not one-directional. You hold specific rights regarding your account data, transaction records and the ability to raise a correction or dispute. Your account history panel shows every deposit, withdrawal and adjustment logged against your wallet — that is the primary record for any transaction query. If you spot an error in your registered details, the account settings page is where you correct name, contact number or payment method information directly. For a mismatch you cannot resolve through settings — for example, a transaction that appears in your bKash record but not in your 88nd wallet — you raise it through our support channel with the reference number from both sides. We aim to acknowledge policy and account queries and direct them to the right team. You also have the right to request a full account closure; the process for that is documented in the account settings area and can be initiated from there without contacting support first.
Open the transaction history in your account wallet to see every deposit and withdrawal entry. bKash, Nagad and Rocket transactions each carry a reference number — keep that number when raising any payment query with our support team.
Name, mobile number and linked payment method can be updated from the account settings page. Some changes require identity re-verification; the fields that need it will prompt you at the point of edit.
If a specific clause in these terms is unclear, send the clause reference to our support team via the contact route listed on this page. We will provide a written explanation of how that clause applies to your account situation.
Account closure can be initiated from the settings panel without a support ticket. Any outstanding balance must be withdrawn first; the closure flow will prompt you to clear your wallet before the request is confirmed.
If something in these Terms & Conditions needs clarification, three contact routes are available on the platform. Each one is suited to a different type of query — choose the route that matches how quickly you need a response and what kind of record you need for your own files.
Start a live chat session from the chat icon visible in the bottom corner of the platform. Live chat is the fastest route for account access queries and transaction mismatches that need the policy team's attention.
Send a written query to the support email address listed in the contact section of the site. Email is the right route when you need a written record of the policy clarification — include your account reference and the clause you are asking about.
The help centre on the platform covers the most common Terms & Conditions questions with plain-language summaries. Check there first before raising a ticket; your query may already have a published answer you can act on immediately.
These terms sit alongside our Privacy Policy to cover how account data, cookies and security measures operate on the platform. Both documents work together; if a data-handling question is not answered here, the Privacy Policy is the right place to look. Security and retention practices are documented across both.
We retain the personal details you provide at registration and any subsequent updates for as long as your account is active and for the period required by applicable law after closure. The account settings page shows what data is held; you can request a copy through our email support route.
We use cookies to keep your session active, remember your preferred language and measure which parts of the platform are used most. The cookie notice shown on your first visit lets you adjust non-essential cookie categories; essential session cookies cannot be turned off.
You are responsible for keeping your login credentials private. If you suspect your account has been accessed without your knowledge, use the account security settings to change your password immediately and then contact us through live chat to flag the incident.
To request a correction to personal data we hold, or to ask a question about how a specific data point is used, send your request via email support with your account reference. We will respond with the relevant policy section and the action we can take.
These are the questions we get most often about the Terms & Conditions. If your question is not here, the help centre and live chat are both available.
Yes, but only the account side of those transactions. Your 88nd wallet records the deposit or withdrawal against your account. The processing that happens inside bKash or Nagad's own network is governed by their service terms, which are separate from ours.
The updated version is posted on this page and takes effect for all accounts. Continuing to use your account after a revision is published counts as acceptance. We do not apply material changes to transactions that were already completed before the update date.
Access depends on applicable law in your specific location and eligible regions. These terms do not override local law. It is your responsibility to confirm that accessing and using the platform is permitted where you are located before opening or continuing to use an account.
Open your wallet history and note the transaction reference number. If the amount or status looks incorrect, contact us through live chat or email with that reference number and the corresponding reference from your bKash, Nagad or Rocket record so the policy team can compare both sides.
We retain data for the period required by applicable law after account closure. The exact retention period depends on jurisdiction. You can request details of what we hold by sending your account reference to our email support address after closing your account.
Send the clause number or section heading to our email support route along with your account reference. The policy team will reply in writing explaining how that clause applies to your account situation. Keep that reply for your own records if needed.